Law Governing Banking Mohtasib

1. Federal Ombudsmen Institutional Reforms Act (FOIRA 2013)

2. Banking Companies Ordinance (BCO 1962)

Banking Mohtasib (Ombudsman)
Pakistan

In pursuance of Ministry of Law & Justice’s Notification No.F.1(2)/2017-A.I dated 4th July, 2023, Mr. Sirajuddin Aziz has assumed charge of the Office of the Banking Mohtasib on 18th July, 2023 for a period of four years in terms of Section 3 of the Federal Ombudsmen Institutional Reforms Act, 2013.

Complaints Statistics for the year 2025

TOTAL RECEIVED

40842

DISPOSED OF

27647

IN PROGRESS

13195

As of 16 Oct 2025

NEWS AND UPDATES

Banking Mohtasib Provides Relief of Rs 1.46 Billion to Banking Customers till October 2025.

Latest Newsletter July - October 2025

18th October, 2025

Former Banking Mohtasib, Mr. Anisul Hassnain passes away

Former Banking Mohtasib Pakistan, Mr. Anisul Hassnain Musavi passed away on 18^th October, 2025 after a protracted illness. He was 73.

Former Banking Mohtasib Pakistan, Mr. Anisul Hassnain Musavi passed away on 18^th October, 2025 after a protracted illness. He was 73. He leaves behind a widow, two sons and three daughters to mourn his death. More....

Mr. Sirajuddin Aziz condoles the death of former Banking Ombudsman

The Banking Mohtasib Pakistan, Mr. Sirajuddin Aziz has condoled the death of former Banking Ombudsman, Mr. Anisul Hassnain. In a condolence message to his son, Mr. Ain Shah, the Banking Mohtasib said:

“In these moments of sorrow and grief, I urge you to seek solace from the Holy Quran’s verse, ‘To Him, we belong and Unto Him, we return.’ More......

4th October, 2025

Banking Mohtasib Pakistan holds 2nd Annual Conference on 20 years of its Establishment

The event held in Karachi on 4th October 2025 to commemorate the 20th anniversary of the Banking Mohtasib Pakistan. More...

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Mark Otto

24 Hours

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Mark Otto

24 Hours

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BANKING MOHTASIB (Ombudsman) PAKISTAN

بینکنگ محتسب پاکستان

Law Governing Banking Mohtasib

Mark Otto

Mark Otto

Mark Otto