BANKING MOHTASIB (Ombudsman) PAKISTAN

بینکنگ محتسب پاکستان

English    اردو

Newsletter June 2026 -- Banking Mohtasib Provides Relief of Rs 762.76 M to Banking Customers in 1st Half of 2026 -- Annual Report 2025 is available on Website. Download   -- Two Days Annual Conference held on 3rd and 4th October 2025.  

Benefit of the Mohtasib Schemes

    • Globally a phenomenal success

    • A free of cost service provider

    • Cost effective for complainants as well as the banks

    • Hearings are arranged at the place nearest to the Complainant's residence

    • Unlike the courts, legal representation is neither required nor discouraged

    • Accessible, friendly, informal and flexible

    • Complainants retain the right to take the matter to court if not satisfied



Know your Rights and Responsibilities as a Bank's consumer(English)

>Know your Rights and Responsibilities as a Bank's consumer (Urdu)

>Protecting your payment cards (English & Urdu)