Benefit of the Mohtasib Schemes
- Globally a phenomenal success
- A free of cost service provider
- Cost effective for complainants as well as the banks
- Hearings are arranged at the place nearest to the Complainant's residence
- Unlike the courts, legal representation is neither required nor discouraged
- Accessible, friendly, informal and flexible
- Complainants retain the right to take the matter to court if not satisfied
Know your Rights and Responsibilities as a Bank's consumer(English)
Know your Rights and Responsibilities as a Bank's consumer (Urdu)