Banking Mohtasib Pakistan

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Banking Mohtasib (Ombudsman)
Pakistan

In pursuance of Ministry of Law & Justice’s Notification No.F.1(2)/2017-A.I dated 4th July, 2023, Mr. Sirajuddin Aziz has assumed charge of the Office of the Banking Mohtasib on 18th July, 2023 for a period of four years in terms of Section 3 of the Federal Ombudsmen Institutional Reforms Act, 2013.

Complaints Statistics for the year 2025

TOTAL RECEIVED

40842

DISPOSED OF

27647

IN PROGRESS

13195

As of 16 Oct 2025

NEWS AND UPDATES

Banking Mohtasib Provides Relief of Rs 1.46 Billion to Banking Customers till October 2025.

Latest Newsletter July - October 2025

18th October, 2025

Former Banking Mohtasib, Mr. Anisul Hassnain passes away

Former Banking Mohtasib Pakistan, Mr. Anisul Hassnain Musavi passed away on 18^th October, 2025 after a protracted illness. He was 73.

Former Banking Mohtasib Pakistan, Mr. Anisul Hassnain Musavi passed away on 18^th October, 2025 after a protracted illness. He was 73. He leaves behind a widow, two sons and three daughters to mourn his death. More....

Mr. Sirajuddin Aziz condoles the death of former Banking Ombudsman

The Banking Mohtasib Pakistan, Mr. Sirajuddin Aziz has condoled the death of former Banking Ombudsman, Mr. Anisul Hassnain. In a condolence message to his son, Mr. Ain Shah, the Banking Mohtasib said:

“In these moments of sorrow and grief, I urge you to seek solace from the Holy Quran’s verse, ‘To Him, we belong and Unto Him, we return.’ More......

4th October, 2025

Banking Mohtasib Pakistan holds 2nd Annual Conference on 20 years of its Establishment

The event held in Karachi on 4th October 2025 to commemorate the 20th anniversary of the Banking Mohtasib Pakistan. More...

28th March, 2024

President lauds the role of Banking Mohtasib for providing monetary relief of Rs 1.26 billion to banking customers in 2023

The President of the Islamic Republic of Pakistan, Mr. Asif Ali Zardari has lauded the role of Banking Mohtasib Pakistan (BMP) for processing over 25,000 complaints and providing monetary relief amounting to Rs 1.26 billion to banking customers in 2023.

July 18, 2023

Mr. Sirajuddin Aziz takes Oath as Banking Mohtasib Pakistan

The President of Islamic Republic of Pakistan, Dr. Arif Alvi administered the Oath of Office of Banking Mohtasib Pakistan to Mr. Sirajuddin Aziz at a simple but impressive ceremony held at Aiwan-e-Sadr, Islamabad today (18th July, 2023). More...

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Mark Otto

24 Hours

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Mark Otto

24 Hours

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BANKING MOHTASIB (Ombudsman) PAKISTAN

بینکنگ محتسب پاکستان

Mark Otto

Mark Otto

Mark Otto